Community Manager - Douglas Emmett (honolulu, hawaii) in Honolulu, Hawaii For Sale
Job Description:
We are seeking a high:energy, customer service:oriented Community Manager to join our residential property management team. To be responsible, under the supervision of the Director, for all phases of the operation of a property. General operationsEnsure that residents are provided with a clean, safe, well maintained community.Handle resident complaints and supervise all resident activities.Ensure that all maintenance requests are handled in a timely manner and that residents are notified if parts must be ordered, causing a delay. Enforce weekly follow:up of such requests.Inspect the property daily, recording deficiencies and taking necessary action, within budgetary allocations; including liability concerns and exterior light checks.Review and understand all vendor contracts and enforce all requirements of the contractpile weekly/monthly reports/inspections advising on the status of the property, including but not limited to:Physical condition of the propertyLiability concernsPhysical and leased occupancies (weekly)StaffingMarketing contacts (in conjunction with the Senior Leasing Agent)Traffic breakdowns (in conjunction with the Senior Leasing Agent)Corporate apartment statusAdvertising : current and suggested (in conjunction with the Senior Leasing Agent)An incident report (to include all safety and security incidents), including any suggestions to eliminate any future concernsAny other current events, and new businesses in the area.Adhere to all company policies and community policies. FINANCIAL OPERATIONSAssist in the collection of rents, enforcement of banking procedures, delinquency and all collection procedures.Maintain necessary records of all financial transactions of the property.Be responsible for and maintain all petty cash funds and records.Adhere to all appropriate company accounting directives, include but not limited to: Use of account numbersBudgets, rent rolls and payrollAccounts payable system and verify all billsMaintain an up:to:date Budget Control Log and balance on a monthly basisGenerate monthly Variance Reports SUPERVISORY RESPONSIBILITIESTrain and be responsible for work performed by all staff members under their direction.Hire, counsel and terminate employees in accordance with the companys policy and under the direction of the Director.Perform written evaluations of employees and make recommendations for salary increases and/or advancement.Supervise outside contractors who may be working on the property.Establish schedules and assign personnel for routine maintenance and emergency coverage. Technical prerequisitesHawaii Real Estate LicenseCollege Degree preferred but not required.Broad knowledge of Hawaii Tenant/Landlord law and Fair Housing laws.Demonstrates initiative, professionalism, integrity, and exercises confidentiality of all areas of performance.Excellent oral and written communication skills. Ability to communicate in a positive and professional manner with residents, employees and vendors.Ability to exercise independent judgment and make sound business decisions based on information received.Strong management skills and leadership ability.Good customer service skills.Team player attitude.
Company Description:
Douglas Emmett, Inc. (NYSE:DEI) is a Southern California:based real estate investment trust (REIT) active in the commercial office and multifamily property markets in California and Hawaii.
The Companys office portfolio includes 62 properties totaling approximately 15.5 million rentable square feet, and its multifamily portfolio consists of ten properties with a total of 3,336 units.
Douglas Emmetts properties are currently located in nine premier California submarkets : Brentwood, Century City,Santa Monica, Beverly Hills, Olympic Corridor, Westwood, Sherman Oaks/Encino, Warner Center/Woodland Hills and Burbank : with a growing presence in Honolulu, Hawaii.
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